| Kode Mata Kuliah | TI5019 / 3 SKS |
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| Penyelenggara | 234 - Teknik dan Manajemen Industri / FTI |
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| Kategori | Kuliah |
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| Bahasa Indonesia | English |
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| Nama Mata Kuliah | Sistem Manajemen Kualitas | Performance Management System |
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| Bahan Kajian | - 1. Konsep & Prinsip Manajemen Kualitas
- 2. Peningkatan Berkelanjutan
- 3. People empowerment
- 4. Customer Satisfaction
| - 1. Concepts & Principles of Quality Management
- 2. Continuous Improvement
- 3. People empowerment
- 4. Customer Satisfaction
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| Capaian Pembelajaran Mata Kuliah (CPMK) | - 1. Memahami kualitas produk, proses, dan organisasi sebagai dasar untuk melakukan identifikasi kebutuhan dalam pengembangan dan implementasi sistem manajemen kualitas
- 2. Memahami dan mampu merancang sistem manajemen kualitas dalam aspek peningkatan berkelanjutan, pemberdayaan manusia dan kepuasan pelanggan
| - 1. Understand the quality of products, processes and organizations as a basis for identifying needs in the development and implementation of quality management systems.
- 2. Understand and be able to design a quality management system in the aspects of continuous improvement, human empowerment and customer satisfaction.
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| Metode Pembelajaran | Proses belajar dalam kelas, Penugasan terstruktur, Kegiatan mandiri & presentasi | In-class learning process, structured assignments, independent activities & presentations |
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| Modalitas Pembelajaran | Visual, auditorial, sinkronous, asinkronous | Visual, auditory, synchronous, asynchronous |
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| Jenis Nilai | ABCDE |
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| Metode Penilaian | UTS; UAS; Kuis; Tugas/Presentasi | Midterm Exam; Final Exam; Quiz; Assignment/Presentation |
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| Catatan Tambahan | | |
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