Kode Mata KuliahMB6018 / 4 SKS
Penyelenggara290 - Management Science / SBM
KategoriLecture
Bahasa IndonesiaEnglish
Nama Mata KuliahManajemen Servis SainsService Science Management
Bahan Kajian
  1. Pengenalan service science
  2. Kebutuhan servis sains: logika pelayanan
  3. Perspektif servis sains
  4. Analisa proses penciptaan nilai
  5. Manajemen strategis untuk orkestra nilai
  6. The role of SMACS in New platform: Orchestration model
  7. Service Innovation: Open Innovation concept
  8. Service Ecosystem: Multi level perspective
  9. Keberlanjutan
  10. Pemodelan ilmu pelayanan: Metodologi kuantitatif
  11. Pemodelan ilmu pelayanan: Metodologi kualitatif
  12. Modeling of service science: Multimethodology
  1. Overview of service science
  2. The need of service science: Logic of Service
  3. Perspective of Science of Service and Service System
  4. Analyzing value co-creation process
  5. Management Strategies for Value Orchestration
  6. The role of SMACS in New platform: Orchestration model
  7. Service Innovation: Open Innovation concept
  8. Service Ecosystem: Multi level perspective
  9. Sustainability
  10. Modeling of service science: Quantitative methodology
  11. Modeling of service science: Qualitative methodology
  12. Modeling of service science: Multimethodology
Capaian Pembelajaran Mata Kuliah (CPMK)
  1. Kemampuan menerapkan ilmu manajemen, ilmu sosial, dan teknologi yang relevan untuk memetakan perkembangan teori dan praktik terkini dalam ilmu manajemen
  2. Kemampuan mengidentifikasi dan merumuskan masalah sistem yang kompleks di bidang manajemen dengan relevansi teoritis dan praktis yang jelas
  1. Ability to apply relevant management science, social sciences and technology to map the latest developments in theory and practice in management science
  2. Ability to identify and formulate complex systems problems in the field of management with clear theoretical and practical relevance
Metode PembelajaranPembelajaran kolaboratif, diskusi kelompok, Pembelajaran berbasis masalahCollaborative learning, group discussion, problem based learning
Modalitas PembelajaranLuringOffline
Jenis NilaiABCDE
Metode PenilaianUjian Tengah semester, tugas individu, tugas kelompok, ujian akhir semester (tugas besar)Mid exam, individual assignment, group assignment, final exam
Catatan Tambahan