| Kode Mata Kuliah | MB4055 / 3 SKS |
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| Penyelenggara | 190 - Management / SBM |
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| Kategori | Lecture |
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| Bahasa Indonesia | English |
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| Nama Mata Kuliah | Manajemen Kualitas | Quality Management |
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| Bahan Kajian |
| - Introduction to Total Quality Management
- quality management requirement
- Customer satisfaction
- TQM framework
- Preventives measures
- Zero defect
- Decision analysis on quality
- Quality management system
- Quality benchmarking
- Failure mode and effect analysis
- Statistical process control
- Sharpening the Edge: Driving Operations Improvement
- Experiment design
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| Capaian Pembelajaran Mata Kuliah (CPMK) | - Memahami konsep sistem manajemen mutu
- Menerapkan alat statistik dasar untuk meningkatkan kualitas sistem
- Memahami dan menerapkan konsep six sigma dalam masalah nyata
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| Metode Pembelajaran | Kuliah, diskusi, kerja mandiri, projek | |
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| Modalitas Pembelajaran | Pembelajaran aktif, diskusi, penugasan mandiri, penugasan kelompok | |
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| Jenis Nilai | ABCDE |
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| Metode Penilaian | Grading for this course is based on whether or not a student’s performance meets the module standards for completion and proficiency in the subject materials. The final grade will be weighted as follows: Group assignment 25%, Individual assignment and quiz 25%, Mid-term exam 25%, and Final-term Project 25%.
Class discussion requires active participation individually and will be part of individual assignment. | Grading for this course is based on whether or not a student’s performance meets the module standards for completion and proficiency in the subject materials. The final grade will be weighted as follows: Group assignment 25%, Individual assignment and quiz 25%, Mid-term exam 25%, and Final-term Project 25%.
Class discussion requires active participation individually and will be part of individual assignment. |
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| Catatan Tambahan | | |
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