| Kode Mata Kuliah | MB6018 / 4 SKS |
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| Penyelenggara | 290 - Sains Manajemen / SBM |
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| Kategori | Kuliah |
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| Bahasa Indonesia | English |
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| Nama Mata Kuliah | Manajemen Servis Sains | Service Science Management |
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| Bahan Kajian | - Pengenalan service science
- Kebutuhan servis sains: logika pelayanan
- Perspektif servis sains
- Analisa proses penciptaan nilai
- Manajemen strategis untuk orkestra nilai
- The role of SMACS in New platform: Orchestration model
- Service Innovation: Open Innovation concept
- Service Ecosystem: Multi level perspective
- Keberlanjutan
- Pemodelan ilmu pelayanan: Metodologi kuantitatif
- Pemodelan ilmu pelayanan: Metodologi kualitatif
- Modeling of service science: Multimethodology
| - Overview of service science
- The need of service science: Logic of Service
- Perspective of Science of Service and Service System
- Analyzing value co-creation process
- Management Strategies for Value Orchestration
- The role of SMACS in New platform: Orchestration model
- Service Innovation: Open Innovation concept
- Service Ecosystem: Multi level perspective
- Sustainability
- Modeling of service science: Quantitative methodology
- Modeling of service science: Qualitative methodology
- Modeling of service science: Multimethodology
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| Capaian Pembelajaran Mata Kuliah (CPMK) | - Kemampuan menerapkan ilmu manajemen, ilmu sosial, dan teknologi yang relevan untuk memetakan perkembangan teori dan praktik terkini dalam ilmu manajemen
- Kemampuan mengidentifikasi dan merumuskan masalah sistem yang kompleks di bidang manajemen dengan relevansi teoritis dan praktis yang jelas
| - Ability to apply relevant management science, social sciences and technology to map the latest developments in theory and practice in management science
- Ability to identify and formulate complex systems problems in the field of management with clear theoretical and practical relevance
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| Metode Pembelajaran | Pembelajaran kolaboratif, diskusi kelompok, Pembelajaran berbasis masalah | Collaborative learning, group discussion, problem based learning |
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| Modalitas Pembelajaran | Luring | Offline |
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| Jenis Nilai | ABCDE |
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| Metode Penilaian | Ujian Tengah semester, tugas individu, tugas kelompok, ujian akhir semester (tugas besar) | Mid exam, individual assignment, group assignment, final exam |
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| Catatan Tambahan | | |
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